Consultancy & Advisory Copy
Automation Consultancy & Advisory
We walk with you throughout your automation journey – helping you Reimagine Processes, Reduce Costs & Drive Growth
Get the Right Partner for Your Automation Journey!
An estimated 30 to 50% of automation projects fail, and business leaders face difficulties applying or reapplying automation further.
Automating the wrong processes, poor change management and lack of expertise – are just a few possible reasons for failed automation deployments.
With the right partner, you avoid these pitfalls and set your automation up for lasting success.
YESAUTOMATE
Turn uncertainty into measurable results, from pilot to enterprise scale.
At Yesautomate, we don’t just implement automation — we help you plan it, design it, and make it work for your business.
Our consulting and advisory services are built to guide you from “We need automation” to “We can’t imagine working without it”.
We guide you throughout the journey to help you identify automation opportunities, choose the right tools, and implement them effectively, ensuring measurable ROI.
Core Advisory Services
In today’s fast-changing, unpredictable business environment, only agile and efficient processes can keep you ahead. We help you evaluate your existing systems to identify bottlenecks, risks, and operational inefficiencies.
Our team then redesigns and re-engineers workflows using the latest in RPA, AI, and digital tools – delivering streamlined operations, reduced costs, and an enhanced experience for both customers and employees.
To guide your transition to an automation-first, digital-ready operating model, Yesautomate will help you with :
Process Discovery & Assessment
We deep-dive into your existing workflows to uncover bottlenecks, inefficiencies, and areas ripe for automation.
This includes time & motion analysis to map process efficiency, a current technology review to identify integration points, and ROI potential estimation to prioritise high-impact areas.
Automation Strategy Design
Every business is unique – we design an automation roadmap aligning with your objectives, budget, and operational realities.
Our process covers tool selection (RPA, AI, OCR, APIs), a phased automation plan for smooth adoption, and risk & compliance considerations to safeguard your operations.
Post-Implementation Advisory
Automation is not “set and forget.” We help you continuously improve by tracking KPIs, optimising BOTs, and scaling automation to new areas.
Our support includes performance analytics to measure success, process improvements for greater efficiency, and scaling strategies to expand impact.
Implementation Guidance
Whether you leverage our development team or your own resources, we provide hands-on guidance for a smooth build.
This includes best-practice frameworks for development, integration advice to fit seamlessly, and testing & change management support to ensure successful deployment.
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Ready to Get Your Automation Strategy Right?
Whether you are evaluating automation or preparing to scale, we will help you build the roadmap and infrastructure that lasting success requires.
Operational Excellence Factors
Our focus is on delivering measurable business outcomes, not just activities. We track and refine every initiative against clear metrics that matter to your growth, efficiency, and customer satisfaction. By concentrating on these key performance areas, we ensure that every effort is aligned with your strategic goals and drives tangible impact.
Data-Driven Decision Making
Leverage real-time insights from your processes to make faster, smarter, and more confident business decisions.
We integrate analytics, dashboards, and AI-driven forecasting into your workflows, enabling you to track KPIs, identify trends, and predict bottlenecks before they occur. The result? Decisions backed by evidence, not guesswork — leading to higher efficiency and reduced operational risk.
Change Management & Adoption
Technology succeeds only when your people embrace it.
Our structured change management approach ensures smooth adoption of new tools and processes. We provide training, process documentation, and ongoing support to help employees adapt, overcome resistance, and maximize productivity. This not only boosts ROI but also strengthens the culture of innovation within your organization.
Compliance & Risk Mitigation
Reduce business risks and stay compliant with ever-evolving regulations.
We embed compliance checks, audit trails, and automated alerts into your workflows, ensuring accuracy and transparency. From financial reporting to data privacy regulations, our solutions safeguard your business from costly errors, penalties, and reputational risks.
Scalability for Future Growth
Build systems that grow as your business grows.
We design automation architectures and digital platforms with scalability in mind, so you can easily handle increased transaction volumes, expand into new markets, or onboard additional services — without costly overhauls.
Seamless Integration with Existing Tools
No need to scrap your existing investments.
We connect new automation and digital solutions with your current ERP, CRM, accounting, and industry-specific tools — ensuring a unified ecosystem. This reduces data silos, minimizes duplication, and delivers a consistent, streamlined experience across all departments.
Continuous Process Improvement
Your processes shouldn’t just be set once and forgotten.
We establish a continuous improvement loop, using data monitoring and feedback to refine and enhance workflows over time. This ensures your business remains competitive, adaptive, and ahead of industry best practices.
Experienced guides for your automation journey
Robotics Process Automation (RPA) and Artificial Intelligence (AI) will boost productivity, employee engagement, customer experience, and more—ultimately growing your bottom line.
But the key to realising the promise of automation is getting it done right.
Our team of experts is here to help you get it right—from your very first automation pilot projects all the way through to full-scale enterprise-wide implementation.
RPA Accelerator
Our experts are here to jumpstart your Digital Transformation—fast.
The RPA Accelerator is a bespoke, intensive programme that will bring you from an organisation fairly new to RPA to one with a structured RPA Operating Model and Centre of Excellence (CoE) in place, ready to continue enterprise automation efforts
Our automation services
Process Discovery
Maintain your momentum by systematically building a strong pipeline of processes suitable for automation
Automation@Scale
Expertise and infrastructure to enable full-scale end-to-end automation, both in terms of technology and culture
RPA Operating Model
Institute a systematic model to govern your automation programme so that it can scale in a sustainable and predictable way
Business Process Redesign
Redesign and re-engineer your business processes—leveraging the latest in automation and digital technologies—to achieve process and operational excellence
AI Accelerator
Incorporate AI into your processes so that you can automate even more of your processes and skyrocket your productivity
RPA Process Discovery
Building an automation pipeline is crucial to a successful automation programme.
Without a pipeline of suitable processes lined up for automation, your RPA programme eventually dries up and automation inevitably stops.
To ensure the continued success of your automation programme, our experts will put in place systems that will allow your organisation to continually discover and assess new processes for RPA. We will use tools such as:
Automation lifecycle platform to crowdsource RPA ideas from all employees so as to enable bottom-up innovation. Ideas submitted are vetted for technical and commercial feasibility and prioritised to maximise ROI.
Process and Task Mining to systematically and scientifically identify tasks and processes suitable for automation. This helps improve your speed-to-market by facilitating the identification and creation of a robust automation pipeline without having to rely on time-consuming and subjective process workshops and user interviews.
Automated work process capturing tools that make the requirements gathering a breeze. As the saying goes, before automation, think documentation.
Business Process Redesign
Building sustainable and resilient processes is the only way to survive and thrive in today’s VUCA (volatile, uncertain, complex, and ambiguous) world.
Start by evaluating existing systems and processes, and determine the current pain points, operational challenges, and business risks. Redesign and re-engineer your business processes, while leveraging the state of the art in automation and digital technologies, to achieve process and operational excellence while enhancing customer and employee experience.
To help you pivot to an automation-first, digital-centric operating model, our experts will carry out the following:
1. Process Identification
Conduct awareness workshops and brainstorming sessions
2. Process Evaluation
Screen the identified processes against evaluation criteria, e.g. business value, process fitness, operational readiness, automation complexity and business risk
3. Process Redesign
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Conduct of process deep-dive workshops to review qualified/prioritized processes
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Redesign business processes to incorporate automation and digitalization elements
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Leverage lean, six sigma, design thinking, and other techniques to achieve process excellence and enhance customer experience
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Create high-level “as-is” and “to-be” process maps outlining both human (i.e. manual) and robot (i.e. digital) pathways
1. Process Identification
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Define the business case for automation and digitalization
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Create process definition document as the new SOP
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Presentation to management
Get our best tips on which processes are suitable for RPA
RPA Operating Model
If you have automated a few processes using RPA, you would have experienced the many benefits that come with automation, albeit in isolated projects.
Imagine multiplying these benefits and scaling them throughout your business. This is automation on steroids or what we termed as Automation@Scale.
This is what an RPA Operating Model does. It governs your RPA projects throughout your organisation, allowing it to scale in a standardised, sustainable manner, and thus replicating the benefits in the same way across the organisation.
To get your organisation ready to scale, our experts can assist you in the establishment of your RPA Operating Model, addressing these aspects:
RPA Vision
Conducting Centre of Excellence (CoE) visioning and strategy workshop to establish a vision for automation, with objectives and goals that are aligned with your overall business strategy.
RPA Governance
Establishing the guidelines that oversee and govern the conduct of RPA throughout the enterprise, including cybersecurity, data protection, audit and compliance, and more.
RPA Pipeline
Providing guidance and setting up a systematic framework for your organisation to assess and prioritise processes suitable for RPA on an ongoing basis.
RPA Delivery
Providing best-in-class technology and methodology for RPA delivery and implementation, including best practices for development, code review, and IT & security integration.
RPA Support & Services
Proactive monitoring of bots to maximise uptime, monitoring of overall Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure that RPA objectives (and ultimately vision) are met.
RPA Stakeholders
Building an automation-first enterprise requires a whole-of-organisation approach. We advise various stakeholders—from the C-suite to HR, IT, Audit, and more—on managing and communicating changes to ensure the programme’s success.
Automation@Scale
To unlock the full benefits of automation, you need to let automation permeate through your entire organisation and become an integral part of your culture.
Digital workers need to become part of your team. Employees work hand-in-hand with their digital assistants, where humans provide intelligence and judgment to make decisions, and robots perform manual, repetitive work.
You need to build a culture of continuous improvement in the organisation, where employees are actively engaged in continually identifying processes to be improved using automation and other digital technologies.
Automation@Scale
Our experts will provide the expertise and infrastructure to enable full-scale end-to-end automation, both in terms of enterprise culture and technology.
Training & Knowledge
Building capability within your organisation to deliver on the goals of the programme. Together with a Sustainable Engagement initiative, training can be integrated with contests (like bot-tathons and idea-thons) to drum up excitement for citizen developers and other business users.
Governance
Performing Automation Centre of Excellence (CoE) functions, such as validating citizen developers’ automations, managing and delivering automations, measuring and tracking success indicators, and more.
Change Management
Processes and techniques to communicate and manage the large-scale organisational change required to deliver your desired business outcome while minimising any adverse impact.
Ideation
Generation of automation ideas, feasibility assessment, and business case analysis of business processes to help build your automation pipeline. This also covers the ways in which the CoE can continuously engage and excite employees about automation (e.g. through gamification strategies and contests like bot-tathons).
IT & Support
IT infrastructure and maintenance support activities to enable and sustain your operations, including high availability and disaster recovery.
RPA++
Leveraging the full spectrum of digital technologies such as RPA, AI, OCR, Process Mining, and Chatbots, we build automation solutions that mimic human workers better and automate your processes end to end.
AI Accelerator
Our AI Accelerator programme helps you advance in your Automation Maturity Roadmap. You will progress from automating simple, rule-based, discrete tasks to automating high-impact, end-to-end business processes that enhance both Customer Experience (CX) and Employee Experience (EX).
We augment your traditional RPA solutions with cognitive capabilities, including systems (visual) understanding, document understanding, process understanding, and conversational understanding.
Our team will work in three phases to ensure that our solutions are thorough, robust, and sustainable:
Analysis
Our data scientists and data analysts will work with your team to:
- identify and analyse the business problem
- analyse and evaluate the data requirements (both qualitative and quantitative)
- create hypotheses
- develop the business case for management approval
Design
Our automation experts will design the appropriate data model and re-engineer the business process to include:
- predictive and decision-making capabilities
- escalations (human-in-the-loop)
- service orchestration (between humans and bots)
- continuous learning
Governance
We will establish the appropriate governance framework to ensure that the algorithms are explainable, transparent, and ethical.