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Privacy Policy
YesAutomate Solutions LLP ("YesAutomate", "the Company", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit our website, contact us, use our services, or otherwise interact with us. It also tells you about your privacy rights and how the law protects you.
By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.
Key definitions
- Company
- YesAutomate, 510, 5th Floor, Arunachal Building, Barakhamba Road, New Delhi 110001, India.
- Country
- Delhi, India.
- Website / Service
- YesAutomate, accessible from https://yesautomate.com.
- Personal Data
- Any information that relates to an identified or identifiable individual.
- Usage Data
- Data collected automatically, generated by use of the Service or from the Service infrastructure (for example, the duration of a page visit).
- Service Provider
- Any natural or legal person who processes data on behalf of the Company to facilitate, provide or analyse the Service.
- Cookies
- Small files placed on your device by a website, containing details of your browsing on that website among other uses.
- Device
- Any device that can access the Service, such as a computer, mobile phone or tablet.
- You
- The individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is acting.
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Information We Collect
We may collect information that you voluntarily provide to us and information collected automatically when you use our website.
Information you provide
- Name
- Business email address
- Phone number
- Company and job title
- Business or process information you choose to share with us
- Information submitted through enquiry, consultation or contact forms
- Information provided when requesting a demonstration, proposal or consultation
- Communications and correspondence with us
Information collected automatically
Usage Data may include your device's IP address, browser type and version, device information and unique identifiers, operating system, pages visited, referring website, the date and time of your visit, time spent on pages and other diagnostic data. When you access the website through a mobile device, this may include the type of mobile device, its IP address, mobile operating system and mobile browser type.
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How We Use Your Information
We may use information for purposes including:
- Responding to enquiries and managing your requests
- Scheduling consultations and demonstrations
- Providing, maintaining and improving our services, including monitoring usage
- Understanding your business requirements and preparing proposals
- Performing a contract with you, or taking steps before entering into one
- Communicating with you by email, phone, SMS or equivalent electronic means about our services, updates and related information, unless you have opted out
- Providing customer and technical support
- Managing business relationships
- Data analysis, identifying usage trends and improving our website, products and services
- Maintaining security and preventing misuse
- Complying with applicable legal and regulatory requirements and maintaining appropriate business records
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Legal Basis / Permitted Use
Where applicable law requires a legal basis for processing personal information, our processing may be based on:
- Your consent
- Performance of a contract, or steps taken at your request before entering into one
- Our legitimate business interests
- Compliance with legal obligations
- Other lawful bases available under applicable law
The legal bases that apply depend on the laws of the jurisdiction relevant to you and to the processing.
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How We Protect Information
We use reasonable technical, organisational and administrative measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure. Depending on the information and service involved, these may include:
- Access controls
- Authentication and authorisation
- Secure transmission
- Monitoring and logging
- Controlled access to systems and information
- Appropriate backup and recovery measures
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. Learn more about our approach on our Governance page.
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Client and Business Data
Information you provide to us directly or that is collected when you use our website. Governed by this Privacy Policy.
Information we process on behalf of a client while providing our services. Governed by the applicable client agreement.
Where we process information on behalf of a client as part of providing our services, the client may determine the purposes for which that information is processed. Our handling of such information will be governed by the applicable agreement with that client, in addition to applicable law.
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How Long We Keep Information
We retain information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to:
- Provide services
- Maintain business records
- Resolve disputes
- Enforce our agreements and policies
- Meet legal, accounting or regulatory obligations
Usage Data is retained for internal analysis and is generally kept for a shorter period, except where it is used to strengthen security, improve website functionality, or where we are legally obliged to keep it longer. Retention periods vary depending on the type of information and purpose.
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International Data Transfers
YesAutomate may work with clients, service providers and technology infrastructure located in different countries. Your information may be processed at our operating offices and wherever the parties involved in processing are located, including outside your state or country where data protection laws may differ.
Where information is transferred across jurisdictions, we take all steps reasonably necessary to ensure it is treated securely and in accordance with this Privacy Policy, and no transfer takes place to an organisation or country unless adequate controls are in place.
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Your Rights
Depending on applicable law, you may have rights relating to your personal information, including:
- Access
- Correction
- Deletion
- Restriction of processing
- Objection to certain processing
- Withdrawal of consent where processing is based on consent
- Data portability, where applicable
- Lodging a complaint with an applicable supervisory authority
Requests can be submitted using the contact details below. We may need to verify your identity before responding to certain requests.
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Third-Party Websites
Our website may contain links to third-party websites, platforms or services not operated by us. Those websites operate under their own privacy policies and practices, and we strongly advise you to review them. We have no control over, and assume no responsibility for, the content, privacy policies or practices of third-party websites.
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Children's Privacy
Our website and services are intended for businesses and professional users and are not directed toward children. We do not address anyone under the age of 13 and do not knowingly collect personal information from them.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we become aware that we have collected such data without verified parental consent, we take steps to remove it. Where consent is our legal basis and your country requires parental consent, we may require it before collecting that information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. Where appropriate, we will notify you by email and/or a prominent notice before the change becomes effective. Changes are effective when posted, and we advise you to review this page periodically.
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Questions About Privacy?
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, contact us: